Here to help

Engram support

For help with the app, privacy questions or feedback, email akshatporwalwork@gmail.com.

Tell us what happened

Include your device model, operating-system version, app version and the steps that led to the problem. A screenshot with personal information removed can help. Never send passwords, authorisation tokens or sensitive study content.

Protect your study library

Before reinstalling or removing app data, save a complete Engram backup outside the app and confirm that the file exists. App removal or device loss can remove your local library and recovery copies. Keep exported backups in a safe place.

Importing Anki decks

Engram supports a subset of Anki package formats and card types. If a package is rejected, keep the original file and note the error message. A legacy-compatible export using Anki’s “Support older Anki versions” option may be appropriate. Use complete Engram backups for native-library restoration.

AI and voice

AI features require a supported, authorised account and internet access. Provider usage limits may apply. You can continue ordinary local flashcard study without AI. Voice models require initial downloads; voice support and platform availability will be confirmed with the release.

Privacy and deletion requests

Email the address above for information held by the developer. Local data and exported copies are managed on your device. Disconnecting an external account does not erase provider-held data. See the privacy policy for details.

Availability

The app is being prepared for iPhone, iPad and Mac. An App Store download link will be added after publication.